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Total Connect Application & Servers down - AGAIN

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I think it was a couple of weeks ago that I started a new thread with a similar title.

I am on my way home and want to turn the heating on, but can't. The message on the app. says "Technical Difficulties" and refers to https://status.resideo.com/

heating down.jpg

Surely Resideo should follow common practice, and ensure that there is NO SINGLE POINT OF FAILURE.

I recommended EvoHome to Family, Friends & Neighbours and over the last couple of years have become increasingly embarrassed.

NJSS
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